01
What is SlimePeak?
SlimePeak is your ultimate destination for high-quality, customizable slime. We offer a wide range of slimes that cater to all ages, providing both fun and sensory satisfaction.
02
How do I contact SlimePeak?
You can reach us via email at slimepeak@outlook.com. We strive to respond to all inquiries within 24 hours!
03
How do I create an account?
Simply click on the "Sign Up" link on our homepage and fill in the required fields to start your slimy adventure with us!
04
I forgot my password. What should I do?
On the login page, click “Forgot Password?” and follow the instructions to reset your password.
05
Can I delete my SlimePeak account?
If you need to delete your account for any reason, please contact our support team, and we will assist you with the process.
06
How can I check the details of my order?
Once you’ve placed an order, you can check its details by logging into your account and visiting the 'My Orders' section.
07
What happens if a slime I ordered is out of stock?
If an item becomes unavailable after your order is placed, we will notify you via email and provide options to modify or cancel your order.
08
How do I know if my order was received by SlimePeak?
You will receive an order confirmation email once your order has been
09
How can I get coupon codes for SlimePeak?
Subscribe to our newsletter and follow us on social media to get the latest promotions and exclusive coupon codes!
10
Can I use multiple coupon codes on an order?
Only one coupon code can be used per order due to system limitations.
11
What should I do if I'm having trouble ordering from your website?
Please ensure your internet connection is stable, and try refreshing the page. If problems persist, contact us for assistance.
12
How can I track my order?
Once your order has shipped, you will receive an email with tracking information.
13
How long does it take for delivery?
Delivery times vary based on your location and the shipping method selected. Typically, orders are delivered within 3-7 business days.
14
Do you ship internationally?
Yes, we offer international shipping! Rates and times vary based on destination.
15
What happens if I refuse my package?
Refused packages are subject to a restocking fee and return shipping costs that will be deducted from your refund.
16
I gave the wrong address. How can I fix it?
If your order hasn’t been shipped yet, contact us immediately to update your address. Once an order is in transit, we cannot change the delivery address.
17
Do you ship to P.O. Boxes?
Yes, we can ship to P.O. Boxes.
Collaborations
18
Can I apply to collaborate with SlimePeak?
Absolutely! We love collaborating with creative minds. Please send your proposal to our email, and let’s make something amazing together!
Still have questions? contact us.
Contact
